We at Filexaa.com understand that sometimes our customers may need to request a refund for our services. This policy outlines our procedures and guidelines for requesting and receiving refunds.
We offer a 30-day money-back guarantee for all hosting plans. If you are not satisfied with our services for any reason within the first 15 days of your subscription, you are entitled to a full refund of your hosting fees.Dont Use Promocode To Get Refund Your Money
To request a refund, you must submit a written request to our customer support team within the first 15 days of your subscription. The request should include your account details and the reason for your refund request. We will review your request and respond within 3 business days.
Refunds are only available for hosting fees and do not include domain name registration or any other additional services. Refunds are also not available for accounts that have violated our terms of service or acceptable use policy.
Refunds will be issued in the same method as the original payment. If you paid by credit card, the refund will be credited back to the same credit card. If you paid by check, the refund will be issued by chec
If you request a refund, your hosting account will be immediately cancelled, and all files, data, and emails associated with your account will be deleted. We advise that you back up your data before requesting a refund.
If you are not satisfied with the outcome of your refund request, you may submit a dispute to our billing department. We will work with you to resolve any issues and come to a mutually agreeable solution.